City of Green Bay logo

Department of Public Works

Digital Services During COVID-19

The Department of Public Works provides essential services to the City of Green Bay, even during times of crisis or increased public health and safety precautions within our area. This page is designed in an effort to provide the same essential services to both residents and contractors during the COVID-19 situation, while limiting the amount of person-to-person contact. This is for the safety and well-being of both the community and City employees.

Public Works Digital Counter Services

Excavation & Obstruction Permits
Reserve Parking Meter Hoods
Order a Trash or Recycle Cart
Pay a Parking Citation OnlineContest a Parking Citation
Single Trip OSOW PermitsBlock Party PermitsContact Public Works by Email

See the tabs at the bottom of this page for more links and documents related to our Digital Counter Services.

Request for Service Website

The Request for Service website is still available to residents wishing to report potholes, missed garbage or recycle collection, traffic signal timing issues, and more.

Contact Information

The Department of Public Works remains available by phone and email using the following contact information, however, we recommend reviewing our website or using the Request for Service website above to answer the most common questions and resolve common issues before calling our department directly.

Monday - Friday
8:00 a.m. - 4:30 p.m.

(920) 448-3100
Monday - Friday
8:00 a.m. - 4:30 p.m.

(920) 448-3535
Monday - Friday
8:00 a.m. - 4:30 p.m.

(920) 448-3431

  1. engineering
  2. operations
  3. parking

Obstruction and Excavation Permit Applications

The Department of Public Works requires permits for all construction projects within the City of Green Bay right-of-way. The right-of-way is defined as the area from the back of the sidewalk out into the street.

Do not fill out both applications for the same job. If you are excavating, only fill out the excavation permit request form. The contractor performing the work must apply for excavation permits.

  • Removing sidewalk to fix a sewer lateral.
  • Removing an existing driveway apron in order to pour a new driveway apron.
  • Excavating terrace to access a water lateral.


  • Placing equipment on the sidewalk.
  • Have a crane or lift parked in a parking lane on a City street.
  • Any other work that requires obstructing the City right-of-way without excavating or digging.
Excavation Permit ApplicationObstruction Permit Application

The Department of Public Works has a three (3) full business day period for the processing of permits once all documents, e.g. permit application, insurance and bond information, site plan (if applicable), etc., have been received and verified. Permit requests are reviewed and processed in the order they are received. If approved, you will receive an email with a link to download your approved permits.

Do not submit permit requests the day of or the day before you plan to begin work. Your work may not begin until you receive your approved permit(s) back from the Department of Public Works.

Concrete/Sidewalk Builders License

Please call the Department of Public Works at (920) 448-3100 questions regarding applications for Concrete/Sidewalk Builders Licenses.

Drop Box Locations at City Hall