FAQs • Green Bay, WI • CivicEngage

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Public Works

1. How do I report a parking violation?: Contact the Parking Division at 920-448-3431 during office hours of 8 a.m. to 4:30 p.m. Monday through Friday, send an email, or use the Request for Service website.

Parking tickets can be paid multiple ways.

Pay a parking ticket by dropping your payment in the pre-marked envelope in a drop box outside of City Hall.
Pay in person in Room 300 in City Hall.
Pay by phone 1-888-604-7888.
Pay by mail to the Green Bay Parking Division.
Pay Online if your ticket is less than 30 days old.

3. What is the wheel tax?: The City of Green Bay enacted a municipal vehicle registration fee to provide the City with a source of funds to be used for transportation purposes effective January 1, 2019. If you were charged the $20 fee and are not a resident of the City of Green Bay, please call the Wisconsin Department of Transportation at 608-264-7447 or email at vehiclequestions@dot.wi.gov to correct. Information about this fee is available at http://wisconsindot.gov/Pages/dmv/vehicles/title-plates/wheeltax.aspx. DMV will issue refunds for any wheel tax fees paid in error for the current registration period only. If you have additional questions contact Green Bay Office at 920-448-3020.

4. How do I report long grass?: Fill out the Long Grass Complaint form on the Request for Service website. This information will be redirected to the appropriate staff member.

5. What ordinance governs long grass and/or weeds in the City of Green Bay?: 8.11 Noxious Weeds & Maintenance of Vegetation.

6. What is the maximum length of a lawn before it violates the ordinance?: Eight (8) inches.

7. What if my neighbors are repeatedly not cutting their lawn? Do I have to call every time?: NO. Once a property is tagged for the first time each season, DPW re-checks the property periodically throughout the summer for continued compliance. However, if the grass is at or over 8 inches in height, please feel free to inform DPW.

9. What consequences exist if I or my neighbor(s) don’t cut our lawn and the City cuts it?: An invoice is issued for the cost of the work done by the City. If a property is a habitual offender, then a citation can be issued to the owner for violating Municipal Code 8.11. Rates are updated/increase annually and approved by City Council. Call DPW at 920-448-3535 for the current rate.

10. What is the process for getting my neighbor to cut their lawn?: The City asks residents to first act neighborly and talk to their non-complying neighbors. If that process does not work, then a complaint about the property must be filed with DPW, either by phone or online. In response DPW will visit the property to determine if there is a violation. If in violation, DPW will place a green tag on the door of the house to notify the resident of the issue. Resident owners are given 24 hours to take care of the issue or DPW will return, cut grass/weeds, and invoice the owner. If the owner does not live at the property, Wisconsin State Statute mandates that DPW send a letter via mail to the property owner of record, and give them seven (7) days to take care of the issue or DPW will return, cut grass/weeds, and invoice the owner.