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The original item was published from 3/17/2020 4:09:20 PM to 3/28/2020 12:00:07 AM.

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Mayor's Office Press Releases

Posted on: March 17, 2020

[ARCHIVED] Green Bay City Hall Closed to In-Person Visits from the Public

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Contact: Celestine Jeffreys, Chief of Staff;; 920-448-3006

City Hall Closed to In-person Visits from The Public, until Further Notice

(Green Bay, WI)  Mayor Eric Genrich makes the safety of all community members his paramount concern.  In his efforts to protect the public, he will close City Hall, 100 North Jefferson, Green Bay, WI, to in-person visits from public, beginning March 17, 2020 at 4:30 pm. 

Members of the public will be able to access services either by phone or via the internet.  Below is an outline of the services provided, and the City will post a more detailed explanation of services, with contact information, on its website ( by tomorrow morning, March 18, 2020.  The City will place drop-boxes outside City Hall, by the north Jefferson Street Door, for the following departments:  Community & Economic Development, Public Works, Human Resources, Parks, Clerks, and General.

Green Bay Water Utility, located at 631 S. Adams, is still accessible to the public. There is protective glass for both community members and employees.  They are accepting bill payments either by U.S. mail, in the lobby, through their drive-thru window, or on-line at

Green Bay Police Department, located at 307 S. Adams, is still accessible to the public; they also have protective glass for both community members and employees.  

Please visit our website  Below are phone numbers and email addresses for city departments, along with the duties they perform.  

Community and Economic Development;  920-448-3400 (for inspections) (for planning and projects)

Issues building permits, inspects residential and commercial properties, zoning (how properties can or can’t be used in a geographic area), housing development and neighborhoods. 

Parks, Recreation and Forestry; 920-448-3365         

Manages parks, trails and greenways, Bay Beach Amusement Park, Wildlife Sanctuary, pools, and recreation programs for all ages. The forestry department maintains public trees.

Human Resources; 920-448-3147    

HR is continuing to recruit for vacant positions and will interview potential candidates via telephone or video conference.

Department of Public Works; 920-448-3100 or 920-448-3535 

Responsible for roads (new roads, resurfacing roads, potholes), sanitation (collects garbage and recycling at residences), snow plowing, sewers, excavation and obstruction permits, and manages parking regulations.

Mayors Office; 920-448-3005 

Manages all city departments.

Clerk’s Office; 920-448-3010 

Issues licenses such as bartenders licenses, taxi cab licenses, liquor licenses and picnic permits (temporary fermented malt beverage license for bona fide clubs); also responsible for elections.

Assessor’s office; 920-448-3066 

Determines the value of real estate.

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