Community & Economic Development
Access to Services
City Hall is now open, however we still encourage residents and contractors to utilize our online services. This is for the safety and well-being of both the community and City employees. We also have a secure drop box located next to the back entrance of City Hall, which can be used to drop off documents.
In an effort to minimize in-person contact, we are hosting Virtual Open Counter events every Wednesday, 9 a.m. - 10 a.m., on Zoom with members of our team and the Department of Public Works. “Open Counter” is for citizens to communicate with staff regarding permitting and development matters. For more details and the Zoom information, please see our website calendar or Facebook event.
Permit applications will be reviewed and processed in the order received, whether online, mailed, or dropped off. Review time for permits such as sheds, driveways, and fences is typically 3 to 5 business days, or sooner when possible. When the application is received, it will be placed in the queue for processing.
When possible, download the application form online and email all required information for review. Please reference the Permit Guide for complete instructions, required forms, and a submittal checklist. Email everything required in the submittal checklist to firstname.lastname@example.org. Applications will not be reviewed until all required information is received. After review by an Inspector, you will be notified of a project number and payment options.
If you are not able to email the forms, they can be submitted via our drop box or dropped off in Room 608, City Hall.
Inspections for Building, HVAC, Electrical, Plumbing, and Liquor License Renewal
On-site inspections are being done at this time. The City requires inspections to be scheduled by using the online Inspection Request Form (preferred method) or by calling 920-448-3300.
Housing and Zoning Complaints
On-site inspections are being done at this time. The Request for Service link at the bottom of the page can be used to report a concern or complaint about your neighborhood.
General Permitting or Plan Review Questions
Plans can be submitted for review and processing by dropping them off in Room 608, City Hall. Payments for plan review can be made by check or online by credit card. For general questions and guidelines relative to plan review and permits, information is available online to view and download.
Request for City Action/Plan Commission
Plan Commission is being held virtually via Zoom until further notice. Request for City Action applications for Plan Commission can be emailed to the Planning Staff member you have been working with or submitted via mail or drop box.
Request for City Action applications for land divisions are also being accepted at this time. Staff will continue the review processes as done previously, but there may be delays in starting the review and Final signatures due to remote work. Questions can be emailed to Madison Smith.
Certificate of Appropriateness
General Planning and Zoning Inquiries
Questions you may have regarding planning or zoning regulations can be emailed to Zoning Administrator Paul Neumeyer or Planners David Buck or Stephanie Hummel and they will follow up with you directly.
Commercial Facade and Demolition Grants
Applications and required materials may be submitted via email to Matt Buchanan. Hard copy materials, including required Davis Bacon forms, can also be submitted via our drop box.
Revolving Loan Funds for Businesses
Applications and required materials may be submitted via email to Wendy Townsend. Hard copy materials, including required Davis Bacon forms and loan payments, can also be submitted via our drop box.
About the Department
We link and leverage our natural, built, human, and social assets in order to generate valuable products, services, and experiences within the City. We make our community more safe, accessible, productive, and innovative through strategic initiatives in which we convene and connect people, adopt and enforce policies, create and manage programs, and improve and enhance properties.