Non-Emergency Medical Transportation (NEMT)

If you need transportation to a medical appointment and you have medical assistance your NEMT provider is Medical Transportation Management (MTM).

Recommended Contacts

For eligibility and service information, contact:

  • Reservation Line: 866-907-1493
  • Where’s my Ride: 866-907-1494
  • “We Care” Complaint Line: 866-436-0457

Advance Notice

Ride appointments must be made 24 hours in advance.

Please note if this is your first time using MTM, they will need to ask you questions to verify your eligibility and to input your information into their data base. Have your medical assistance card available.

Other Transportation Providers

If you are not eligible for NEMT through Medicare, please refer to the list of private Van Transportation providers (PDF).